At NK Enterprisess Store, customer satisfaction is our priority. If you are not completely happy with your purchase of nautical box items, please review our return and refund guidelines below.
Returns
- We accept returns within 7 days of delivery.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
- Proof of purchase (invoice or receipt) is required for processing a return.
Non-Returnable Items
Certain products cannot be returned, including:
- Customized or personalized items.
- Items damaged due to misuse, improper handling, or normal wear and tear.
- Clearance or sale items (if specified as final sale).
Refunds
- Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
- If approved, your refund will be processed within 5–7 working days, and the amount will be credited to your original method of payment.
Exchanges
- We replace items only if they are defective or damaged during transit.
- If you need an exchange for the same item, please contact us within 7 days of delivery.
Return Shipping
- Customers are responsible for the cost of return shipping unless the product is defective or incorrect.
- Shipping costs are non-refundable.
How to Initiate a Return
To initiate a return or exchange, please contact our support team at:
Email: info@nkenterprisesstore.in
Phone: +91 8410130904
We will provide you with return instructions and the return shipping address.
Thank you for choosing NK Enterprisess Store. We strive to make your shopping experience smooth, transparent, and reliable.